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Terms
Membership Registration and Agreement to Terms of Service Chapter 1: General Provisions [Article 1 (Purpose)] These Terms of Service (hereinafter "Terms") aim to establish the conditions and procedures for using all services related to "game account transactions" (hereinafter "Service") provided by "Newbiewa," as well as to define the rights, obligations, responsibilities, and other necessary matters between the Company and its members. [Article 2 (Posting and Amendment of Terms)] The "Company" shall post these Terms on the membership registration-related website of "Newbiewa" or notify users through other means to ensure that "Members" can easily understand them. These Terms take effect when a user registers as a member and agrees to them. The Company may amend these Terms within the scope that does not violate relevant laws, such as the "Act on the Regulation of Terms and Conditions" and the "Act on Promotion of Information and Communications Network Utilization and Information Protection." When amending the Terms, the Company shall specify the effective date and reasons for the amendment, and notify members by posting the amended Terms alongside the current Terms, as per Paragraph 1, from 7 days before the effective date until the day before it takes effect. However, for amendments significantly affecting members, notice shall be provided from 30 days before the effective date until the effective date. If the Company notifies members of the amended Terms as per the preceding paragraph, clearly stating that failure to express an opinion within 7 days will be deemed acceptance, and the member does not explicitly reject the amendment, it will be considered that the member has agreed to the amended Terms. If a "Member" explicitly does not agree to the amended Terms, the Company cannot apply the amended provisions. In such cases, the member may terminate the Service agreement. However, if special circumstances prevent the application of the existing Terms, the Company may also terminate the Service agreement. [Article 3 (Matters Not Covered by the Terms)] Matters not specified in these Terms and their interpretation shall be governed by the "Act on Consumer Protection in Electronic Commerce," the "Act on the Regulation of Terms and Conditions," the "Consumer Protection Guidelines in Electronic Commerce" established by the Fair Trade Commission, relevant laws, and general commercial practices. However, for transactions between members facilitated by the Company’s Service, laws such as the "Act on Door-to-Door Sales," the "Framework Act on Electronic Commerce," and the "Consumer Protection Act" shall take precedence. Members may not claim exemption from liability toward transaction counterparts based on these Terms. [Article 4 (Interpretation of Terms of Service and Operating Policies)] These Terms fundamentally apply to "Newbiewa" operated by the Company. If multiple individual services (e.g., premium services) exist, separate terms of service and operating policies may be established for them. These may also be delegated to the terms of service, operating policies, advertising principles, or announcements of individual services, and such content shall be posted for easy access by "Members." For the provision of individual services, their respective terms of service and operating policies shall take precedence over these Terms. These Terms shall also apply to individual services within the scope that does not contradict their specific terms and policies. Such details can be confirmed on the initial screen of each individual service. Specific details of individual services can be easily accessed through their respective terms of service, guides, announcements, customer service, Q&A sections, etc., and are partially included in and applied under this operating policy. For matters not specified in the separate terms of service or operating policies of individual services, or in these Terms, or in case of disputes over interpretation, the laws of the Republic of Korea and relevant regulations shall apply. In the absence of such laws, general commercial practices shall prevail. [Article 5 (Establishment of Service Agreement)] The Service agreement is established when an individual wishing to become a "Member" (hereinafter "Applicant") agrees to these Terms and completes the registration process as prescribed by the Company, and the Company approves the application. The Company, in principle, approves the Applicant’s request to use the "Service." However, the Company may refuse approval or terminate the Service agreement afterward in the following cases: The Applicant has previously lost membership status under these Terms, except when the Company has approved re-registration. The Applicant uses a non-real name or someone else’s identity. The Applicant provides false information or fails to provide required information as requested by the Company. Approval is impossible due to the Applicant’s fault or the application violates other stipulated conditions. The Company may withhold approval if there is insufficient capacity in Service-related facilities or if technical or operational issues make normal Service provision difficult. If the Company does not approve or withholds approval of a membership application under Paragraphs 2 and 4, it shall, in principle, notify the Applicant. The Service agreement is deemed established when the Company indicates completion of registration in the application process or when a notification as per Article 10 reaches the Applicant. The Company may classify members by grade according to its policies and differentiate usage time, frequency, and Service menus accordingly. Individuals under 19 years of age may be restricted from using services related to trading game items (e.g., accounts) provided by "Newbiewa." (However, access to general information is permitted.) The Company may request a user’s real name, resident registration number, etc., under relevant laws for purposes such as restricting minors’ use of "Newbiewa" services or reporting under the Value-Added Tax Act. The Company shall not be liable for any disadvantages arising from a user’s refusal to provide such information, preventing identity verification. If an overpayment occurs due to the Company’s fault while a member uses a paid option, the Company shall refund the overpaid amount using the same payment method. If the content of a paid option differs from what was advertised or agreed upon, the member may request withdrawal of the subscription within 3 months from the date of receipt, or within 30 days from the date the discrepancy was recognized or could have been recognized. [Article 6 (Membership Withdrawal and Loss of Eligibility)] A member may request withdrawal from "Newbiewa" at any time, and "Newbiewa" shall process the withdrawal immediately. However, the Company may inform the member of related procedures through the withdrawal page before processing. If a member falls under any of the following cases, "Newbiewa" may restrict or suspend membership eligibility and, depending on the severity, pursue civil or criminal action: In cases of violations (misconduct) such as: Stealing another person’s Service ID or password. Intentionally disrupting Service operations. Damaging another person’s reputation or causing disadvantage. Illegally using another person’s personal information, user ID, or password. Reproducing, distributing, or commercially using information obtained through the Company’s Service without prior consent. Collecting, storing, or disclosing personal information of users without their consent. Applying to purchase an item without intent to buy and then refusing the purchase. Inducing transactions on other sites or direct deals using information obtained through the Company’s Service. Listing counterfeit items, hacked items, or items not intended for sale. Other cases deemed unavoidable under the Company’s policy for Service improvement. Cases deemed inappropriate by the operator or administrator. Actions objectively linked to criminal activity. Other violations of relevant laws. Exploiting vulnerabilities in the "Newbiewa" Service for financial gain without notifying the Company, causing tangible or intangible harm to the Company or other members. Actions deemed to disrupt a healthy game trading culture. Procedures for Suspension or Restriction of Service Use: If the Company revokes a member’s eligibility, it shall terminate the member’s registration. In such cases, the member will be notified and given at least 30 days to provide an explanation before the registration is canceled. If the member provides an explanation within 30 days of notification and the Company deems it justified, the Company may restore the membership, lift the suspension or restriction, and extend the Service period by the duration of the suspension for paid services. Upon detection of violations (misconduct) specified in this Article, any ongoing paid services will be terminated immediately, and no refunds will be issued for remaining amounts. [Article 7 (Modification of Member Information)] Members may view and modify their personal information at any time through the member information management screen. However, real names, IDs, and other details necessary for Service management cannot be modified. If the information provided during membership registration changes, the member must update it online directly or notify the Company of the changes via email or other methods. The Company shall not be liable for any disadvantages arising from a member’s failure to notify the Company of changes under Paragraphs 1 and 2, unless due to the Company’s intent or gross negligence. [Article 8 (Obligation to Protect Personal Information)] The Company strives to protect members’ personal information in accordance with relevant laws, such as the "Information and Communications Network Act." The protection and use of personal information are governed by relevant laws and the Company’s Privacy Policy. However, the Company’s Privacy Policy does not apply to linked sites outside its official website. The Company collects only the minimum necessary information with the member’s consent and allows members to view, correct, or delete their personal information online at any time. If the Company needs to provide a member’s personal information to a third party, it must inform the member of: 1) the recipient, 2) the purpose of use by the recipient, 3) the items of personal information provided, and 4) the retention and usage period by the recipient, and obtain the member’s consent. To securely protect members’ personal information, the Company may entrust the management of such information to specialized personal information protection companies or institutions. [Article 9 (Obligation to Manage Member ID and Password)] The responsibility for managing a member’s "ID" and "password" lies with the member, who must not allow third parties to use them. The Company may restrict the use of a member’s ID if it risks leaking personal information, violates social norms or public morals, or could be mistaken for the Company or its operators. If a member discovers that their ID or password has been stolen or is being used by a third party, they must immediately notify the Company and follow its guidance. The Company shall not be liable for any disadvantages arising from a member’s failure to notify the Company or follow its guidance under Paragraph 3, unless due to the Company’s intent or gross negligence. [Article 10 (Notification to Members)] Unless otherwise specified in these Terms, the Company may notify members via the email address, (mobile) phone number, physical address provided by the member, or a consent pop-up upon Service login. For notifications to all members, the Company may post the notice on its bulletin board or similar platform for at least 7 days in lieu of individual notifications under Paragraph 1. Members must provide accurate and up-to-date contact information (email, phone number, address, etc.) and check the Company’s notifications. The Company shall not be liable for any damages arising from a member’s failure to update changed information or from incorrect updates. [Article 11 (Obligations of the Company)] The Company shall not engage in acts prohibited by relevant laws or these Terms, or acts contrary to public morals, and shall strive to provide the Service continuously and stably. The Company shall implement measures to protect personal information (including credit information) to ensure members can use the Service safely, and shall disclose and comply with its Privacy Policy. If a member raises a legitimate opinion or complaint regarding the Service, the Company shall address it. The processing and results may be communicated to the member via bulletin boards, email, or other means. [Article 12 (Obligations of Members)] Members must not engage in the following acts: Registering false information during membership application or updates. Stealing another person’s information. Altering information posted by the Company. Infringing on the intellectual property rights (e.g., copyrights) of the Company or third parties. Damaging the reputation or disrupting the operations of the Company or third parties. Posting or disclosing obscene, violent messages, images, sounds, or other content contrary to public order and morals on the Service platforms listed in Article 2, Paragraph 1. Other illegal or unjust acts. Attempting or inducing transactions outside the official site during a transaction. Members must comply with relevant laws, these Terms, usage guidelines, precautions notified by the Company regarding the Service, and other notices, and must not interfere with the Company’s operations. Members must not interfere with the Company’s operations through the following methods: Accessing the Service through methods not provided by the Company. Engaging in hacking attacks, including reverse engineering, decompiling, crawling, denial-of-service attacks, or web hacking. Replicating, disassembling, imitating, or altering the Company’s services or information. Using automated access or hacking programs to access the Service in abnormal ways, causing server overload or disrupting the Service. Using the Service for purposes inconsistent with its intended use, consuming the Company’s server or database resources. Transferring or lending an ID or password to a third party, or receiving such from a third party, without the Company’s prior consent. Violating laws related to networks, servers, or software use, such as the Copyright Act, Criminal Act, Information and Communications Network Act, or Telecommunications Business Act. [Article 13 (Provision of Service)] In principle, the Service is provided 24 hours a day, year-round, unless there are special operational or technical circumstances. Notwithstanding the above, the Company may divide the Service into specific ranges and designate separate available times for each, with prior notice of such arrangements. The Company may temporarily suspend the Service due to maintenance, replacement, failure, or disruption of information and communication equipment, or for significant operational reasons. In such cases, the Company shall notify members as per Article 10. If prior notification is impossible due to unavoidable circumstances, notification may be provided afterward. The Company shall not be liable for damages to members caused by a suspension under Paragraph 3, unless due to the Company’s intent or gross negligence. The Company may conduct regular inspections as needed for Service provision, with inspection times announced on the Service screen. [Article 14 (Modification of Service)] The Company may modify all or part of the Service for operational or technical reasons to ensure stable provision. If there are changes to the Service’s content, usage method, or hours, the Company shall post the reasons, details, and effective date of the changes on the Service’s initial screen prior to the change. For changes affecting members’ rights, obligations, or Service use, notice shall be given at least 7 days in advance. For changes disadvantageous to members, notice shall be given 30 days in advance. The Company may modify, suspend, or discontinue parts or all of free services based on policy or operational needs, and shall not provide separate compensation to members unless required by relevant laws. [Article 15 (Penalty Points)] The Company may impose penalty points on sellers and buyers for the following reasons: Abnormal transaction conduct. Refusal to sell. Refusal to purchase. Attempting or inducing transactions outside the official site (via other methods). Other reasons at the Company’s discretion. Details of penalty points, including imposition history and status, may be disclosed on the website for safe transactions. Members receiving penalty points more than twice may lose membership eligibility. [Article 16 (Item Registration)] Members wishing to sell items through the Company’s Service must register them using the item registration form provided by the Company. Descriptions of items submitted for sale must be truthful. Members shall bear responsibility for any damages or losses due to registrations that violate the Company’s form or contain false information. Members must accurately complete the form with precise information about the items they wish to sell. The only transaction method provided by the Company is direct, autonomous one-on-one trading between sellers and buyers within the official site. The Company shall not be liable for accidents occurring during item delivery or receipt in autonomous transactions between members. Autonomous transactions cannot proceed if the seller cannot be contacted via the "chat window." After registration, payment for the item must be made using the payment methods supported by the Company. Members must accurately enter "withdrawal account information (account holder, bank name, account number, etc.)" to receive payment for sold items. The account holder’s name must match the seller’s name; otherwise, the Company may withhold payment. Restrictions on Item Registration and Sales: Prohibited Items: All items except game items (e.g., accounts). Use of Additional Services: Specific details of additional services shall be determined separately by the Company. Additional services refer to newly introduced services provided to members beyond the game item brokerage service, developed independently or through partnerships with third parties (e.g., premium services). The Company provides additional services to members. Premium Seller Registration is a paid service allowing sellers to promote themselves more favorably than others, with differentiated advertising such as highlighted exposure. All seller members may apply for this service, and refunds are not available after use. Fee Discount Coupons are a paid service allowing sellers and buyers to reduce transaction fees paid to the Company for a set period. All members may apply for this service, and refunds are not available after use. The Company directly guarantees game items (accounts) for over 3 months as an additional service. If an account purchased with this paid guarantee service is suspended within the guarantee period, the purchase cost will be refunded. However, suspension due to the buyer’s fault is not covered, and the guarantee service fee is non-refundable in all cases. Modification of Registered Item Information: Additional item information or photos cannot be changed or deleted after a transaction begins. Modifications or deletions are not possible after the buyer completes payment. Establishment of Contract: A contract for an item is deemed established when the buyer completes payment for the item registered by the seller. Obligations and Responsibilities of Sellers: Sellers are obligated to deliver and sell the registered item to the buyer who has paid, and cancellation due to personal reasons may result in penalty points for refusal to sell as per Article 16. Sellers must sincerely respond to inquiries from members about registered item information. Sellers are responsible for damages, such as returns, due to insufficient explanations. If the item registered (sold) by the seller is obtained through hacking or fraud, or is a prohibited item, the seller bears all civil and criminal liability. Despite restrictions on collecting resident registration numbers under the Information and Communications Network Act, the Company may request the seller’s resident registration number once for accounting purposes under the Value-Added Tax Act for reporting to the National Tax Service. This is only done with the seller’s consent, and the seller is responsible for any damages arising from refusal. [Article 18 (Transaction Process)] Notification to Buyer: Buyers must select the desired item and make payment to the Company. The Company may request payment information (e.g., for card payments: card number, password, expiration date; for cash payments: deposit date, bank, depositor name, amount; for mobile payments: phone number, date of birth of the phone owner, mobile carrier). For cash or card payments, deposit fees or payment gateway (PG) fees incurred when transferring the item price to the Company are borne by the buyer and are non-refundable. Delivery of Item by Seller: Upon confirmation of the buyer’s payment and a request from the Company, the seller must safely deliver the item to the buyer. Sellers must deliver the item within the deadline (within 1 hour) upon receiving the Company’s delivery request. If the buyer requests cancellation after payment, the seller must reach an agreement with the buyer as per Paragraph 5, Item 3. If the seller is unresponsive for a certain period (approximately 1 hour) after the cancellation request, "Newbiewa" may verify and automatically cancel the transaction. Exceptions apply if the seller is unavailable due to sleeping at night. Sellers and buyers must negotiate transaction dates and times solely through the chat window on the official site (Newbiewa). If the seller fails to deliver the item within the deadline (1 hour) and is unresponsive, the Company may deem it a refusal to sell and cancel the transaction. Exceptions apply if the seller is unavailable due to sleeping at night. The seller is fully responsible for damages caused by failure to deliver the item. The Company bears no responsibility for delays in item delivery, and the seller is liable for any damages to the buyer caused by such delays. If the buyer does not receive the item due to an issue with the game developer’s service despite the seller’s delivery, the buyer must immediately report it to the Company. The Company is not responsible for the transaction amount if the buyer fails to report or reports after the Company has paid the seller. Confirmation of Item Delivery: Buyers must confirm receipt of the item via the "transaction screen" or "My Page." If the buyer does not confirm receipt within 3 hours after the seller delivers the item, it will be automatically confirmed. Payment of Item Price to Seller: When the buyer clicks the [Item Receipt Confirmation] button to notify the Company of receipt, the Company credits the seller with the transaction amount minus the fees specified in Article 23. The Company is not responsible for delays in crediting due to the buyer’s delay in confirming receipt; the buyer bears this responsibility. Interest income earned by the Company during the Service process is considered compensation for providing payment services, and members cannot claim its return. Withdrawal of Offer (Returns and Refunds): Summary: In general, "Newbiewa" offers a basic guarantee of 1-2 months for items (varies by game). If a customer encounters an issue with a purchased item within the guarantee period, a refund is possible (please check the announcements). Due to the nature of game accounts (reset accounts), once the account and password are delivered to the buyer, the buyer can change the password at will. Thus, returns and refunds are not permitted in principle, except in cases of significant defects (e.g., missing characters disclosed by the seller), as the value of the item significantly decreases upon use or partial consumption. However, returns and refunds may proceed for the following reasons: If the Company has not yet paid the seller, the buyer may request a return and refund from the Company. The Company will process this only with the seller’s consent, which the buyer must obtain directly. Sellers are obligated to honor legitimate return and refund requests from buyers. After the buyer clicks the "Receipt Confirmation" button and the transaction is complete, the Company will not be involved in return or refund processes, which must be resolved between the parties. For returns and refunds, the buyer must contact the seller in advance and reach an agreement. The Company does not intervene, and the parties must resolve it independently. In principle, returns and refunds are not allowed due to the nature of game accounts. However, in cases of unavoidable circumstances, prior agreement with the seller is required, and the buyer must return the account to the seller without issues. The Company bears no responsibility for account delivery issues. Returns and refunds are possible if the account information (e.g., characters included) differs from what was provided at the time of payment. To cancel a transaction after payment (before receiving the account from the seller), the buyer must clearly express their intent via the chat window as soon as possible. Returns and refunds are not possible after receiving the account from the seller due to the nature of game accounts, except in cases of significant defects. If the seller and buyer cannot reach an agreement during cancellation (return and refund process), "Newbiewa" will verify account delivery. If no agreement is reached within approximately 24 hours, the transaction may be forcibly canceled or confirmed due to simple change of mind or discrepancies with the item details screen. Disputes are verified only through the chat window on the official site (Newbiewa) for communication with the seller. Conversations via other channels (e.g., other sites, KakaoTalk, Discord, other chat apps, phone, or any SNS) will not be recognized, and regardless of the reason, the Company will not be liable. Such actions may result in membership termination for violating these Terms, and civil or criminal action may be pursued depending on the severity. Obligations of Buyers: Payment for an item is deemed as agreement to the transaction. For cash payments, the buyer must complete payment by depositing the amount via the method designated by the Company. For credit card or mobile payments, the buyer must use the online payment agency (PG) designated by the Company. If the seller refuses to sell during the transaction, the buyer must immediately notify the Company. Upon receiving the account from the seller, the buyer must immediately log into the game to verify the account’s condition (e.g., characters included) matches the disclosed information. The Company is not liable for issues arising from the buyer’s failure to verify, which is the buyer’s responsibility. To cancel a purchase, the buyer must request cancellation within 3 hours of completing payment to the Company and before clicking the "Item Receipt Confirmation" button. Cancellation is not possible after the Company pays the seller. Due to the nature of game accounts (reset accounts), cancellation and refunds are possible only if the account differs from the disclosed information; otherwise, they are not permitted unless agreed upon with the seller. After a transaction is complete, buyers may write reviews about the seller. False or malicious content may be deleted or edited without notice. For transactions with automatic receipt confirmation, reviews may also be automatically generated (favorably). Obligations of Sellers: Upon the buyer’s payment, the seller must confirm and deliver the item within the shortest time (approximately 1 hour), except in unavoidable cases (e.g., sleeping at night). If the buyer refuses to purchase without just cause during the transaction, the seller must immediately notify the Company. To cancel a sale, the seller must request cancellation within 3 hours of the buyer completing payment to the Company. Cancellation is not possible after the Company pays the seller. Sellers are obligated to honor legitimate purchase cancellations and returns by buyers. [Article 19 (Purchase Safety Service)] The Company holds the buyer’s payment in escrow and releases the item price to the seller upon transaction completion, ensuring the buyer’s financial safety and promoting a fair game account trading culture. If the buyer does not click "Receipt Confirmation" within 3 hours of the seller delivering the item, and assuming no objection is raised, the transaction is automatically confirmed, and the Company may pay the seller. However, if the buyer expresses intent to cancel before the Company pays the seller, payment may be withheld. Automatic Transaction Termination: If no indication of receipt confirmation, cancellation, or refund is received from the buyer within 3 hours of the contract being established and processed (i.e., after the buyer pays and the seller delivers), the Company may assume the buyer intends to accept the account and perform an automatic receipt confirmation (hereinafter "Automatic Receipt Confirmation"). If the buyer is deemed to intend acceptance, the Company may pay the seller the item price in accordance with the "Act on Consumer Protection in Electronic Commerce." Once Automatic Receipt Confirmation occurs, the buyer cannot raise objections to the Company regarding non-delivery, cancellation, returns, or refunds, and the matter must be resolved between the seller and buyer. Due to the nature of game accounts (reset accounts), cancellations for reasons such as a simple change of mind (e.g., based on baseless community posts) are not permitted except in cases of significant defects (e.g., missing disclosed characters). Automatic Receipt Confirmation may be applied per "Newbiewa" internal policies under Paragraph 1. [Article 20 (Details of Brokerage Service Fees for Game Item Transactions)] The Company charges the following fees to sellers and buyers as compensation for providing internet-based services: Purchase Fee (per transaction): a) Game accounts: 7% of the item price. b) Charged at the time of item payment. Sales Fee (per transaction): a) Game accounts: 7% of the item price. b) Charged upon payment delivery after transaction completion. Fees are, in principle, imposed on both the buyer and seller as specified in this Article. Additional Fees: Charged to members applying for additional services as compensation for those services provided by the Company. [Article 21 (Method of Imposing Transaction-Related Service Fees)] When a transaction is successfully completed and the item price is credited to the seller, the Company deducts the applicable fees specified in Article 20 before crediting the amount. Buyers are charged the transaction fee along with the item price at the time of payment. [Article 22 (Exceptions to Imposing Transaction-Related Service Fees)] The Company may choose not to impose fees for transactions it decides to exempt for other reasons. Even if a transaction is completed with the buyer clicking the "Item Receipt Confirmation" button and later returned or refunded, the fees collected for that transaction will not be refunded. [Article 23 (Limitation of Liability)] The Company is exempt from liability for failure to provide the Service due to natural disasters or equivalent force majeure events. The Company is not liable for Service disruptions caused by the member’s fault, unless due to the Company’s intent or gross negligence. The Company is not responsible for the reliability, accuracy, or content of information, materials, or facts posted by members in connection with the Service, unless due to the Company’s intent or gross negligence. The Company is exempt from liability for transactions between members or between members and third parties mediated by the Service, unless due to the Company’s intent or gross negligence. The Company is not liable for the use of free services unless otherwise specified by relevant laws. [Article 24 (Prohibition of Transfer of Rights and Obligations)] Members may not transfer, assign, gift, or use as collateral all or part of the rights or obligations under these Terms to a third party without the Company’s prior written consent. [Article 25 (Governing Law and Jurisdiction)] Lawsuits between the Company and members shall be governed by the laws of the Republic of Korea. Disputes between the Company and members shall be filed in the district court with jurisdiction over the member’s address at the time of filing, or, if no address exists, the court with jurisdiction over the member’s residence. If the member’s address or residence is unclear or the member resides abroad, the case shall be filed in the competent court under the Civil Procedure Act.
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Privacy Policy
개인정보 수집 및 이용
Purpose
Items
Retention Period
User Identification & Verification
ID, Name, Password
Until Account Deletion
Service Notifications,
User Identification for CS
Contact (Email, Phone Number)
Until Account Deletion
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Welcome to Newbiewa – your trusted platform for premium gacha game account trading. We stand by every player, even the newest of newbies. Explore the unique perks you’ll only find at Newbiewa.